International Conference on Engineering and Technology Development (ICETD)

Aprilinda, Yuthsi, Universitas Bandar Lampung, Indonesia, Indonesia

• 2013: 2nd ICETD 2013 - Articles
  Application of Complaint Handling by Approach Model of ISO 10002 : 2004 to Increase Complaint Services
  Abstract  PDF  PDF

International Conference on Engineering and Technology Development (ICETD)
Bandar Lampung University
ISSN: 2301-5690